Technical questions need timely and in-depth answers and sometimes it is not enough to speak to our knowledgeable salespeople!
 The need for technical answers and further discussion to progress with a project is a need we recognise. That is is why we have introduced dedicated Tech Support.
We have recently brought on board our Technical Support Engineer, Arthur Ellis. Arthur will be manning tech support at Ritherdon. He is a recent graduate chemical engineer, with a Masters of Engineering from the University of Nottingham. Keen on product development, design and manufacturing.
After a brief immersion into all factory processes, Arthur joined the Technical and Design team at Ritherdon. He is contributing to product development and enhancing our in-house testing capabilities. Whenever Arthur isn’t busy discussing product design, you’ll find him testing out new product solutions on the shop floor.
With his engineering background and active participation in product development, Arthur is the person you want to talk to for technical queries.
Let’s say you have found yourself around our website and browsed through all products. It seems as if you’ve found the right solution, but there are still a few technical questions to answer. We would not want you to walk away thinking there is no practical solution to the problem you are trying to solve!
So if you have a technical query you would like to discuss further please #AskArthur. Give him a call on his direct dial 01254 819 110 or email techsupport@ritherdon.co.uk. You can also call Ritherdon and press Option 2 for Tech Support on our switchboard.
Technical support is also available on our online chat. Connect now and ask for tech support and we’ll put you through to Arthur.
